Glossary
An introduction to all the lingo around improving your processes with Business Process Management (BPM)
- B
- Benchmarking
- Bottleneck
- BPM lifecycle
- BPMN – Business Process Model Notation
- Business Process Compliance
- Business Process definition
- Business Process Management (BPM)
- Business Process Maturity
- Business Process Optimisation
- Business Process Outsourcing (BPO)
- Business Process Reengineering (BPR)
- Business Process Transformation
- C
- CAPA
- Case management
- Change Management
- Checklist
- Competency Matrix
- Compliance
- Continuous Process Improvement
- Customer Experience Management
- I
- ISO
- L
- Lean
- M
- Makigami
- P
- Pareto Priority Index
- PDCA Cycle
- Policy Deployment
- Procedure
- Process activity
- Process analysis
- Process Analyst role
- Process Architect
- Process Architecture
- Process Automation
- Process decision gate
- Process design
- Process documentation
- Process drawing tool
- Process event
- Process flowchart
- Process hand-off
- Process Hierarchy
- Process improvement
- Process owner
- Process performance measurement
- Process swimlane