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Process management
Map and run every process — from strategy to the shop floor
Document how work really gets done, keep it current, and put the right instructions in front of the right people. Six ways to build and maintain your processes, all in one place.
Microsoft Preferred Solution
ISO 27001 compliant
What it is
Process management is the practice of mapping, running and improving the end-to-end workflows a business depends on. Gluu combines process mapping, work instructions, roles and live execution in one closed loop — so a documented process and the way people actually work stay the same thing.
Why it matters
Built around the problem, not the diagram
One version of the truth
No more processes trapped in slide decks and someone’s head. Everyone sees the same current flow.
Faster onboarding
New joiners follow guided instructions inside each activity, so they get productive in days, not months.
Lower risk
Consistent execution and a full change history mean fewer human errors and clean audit trails.
Outcomes
2x
more processes mapped
in the first year
-40%
time spent onboarding
new staff
“Since Gluu is so accessible, visualisable and cheap, we now find that even very small businesses are well-founded to process mapping. And last but not least, we find that our customers recommend others in the industry to make use of Gluu and of our process consultancy.”
Jan Wittrup, CEO, Bülow Management A/S
Explore process management
Seven ways to build and maintain your processes
AI process creation
Describe it in plain words — the Assistant drafts roles and activities to edit.
BPMN 2.0 mapping
Model precise, standards-compliant flows with full BPMN 2.0 notation.
Simple process mapping
A guided, jargon-free way to map how work really gets done.
Change & rollback
Version every edit, review it, and roll back with a single click.
PDF process guides
Export any process as a clean, shareable PDF work guide.
Reusable components
Build once — reuse activities, roles and forms across every process.
Mobile app
Run the process on Android and iOS — tasks, cases and instructions for frontline teams on the move.
Content localization
Translate specific processes and work instructions into any language, with AI drafts and owner approval.
Frequently asked questions
Process management software helps a business document, run and improve its end-to-end workflows in one place — replacing scattered documents and tribal knowledge with a single, living source of truth that people actually follow. For the full framework — types, stages, governance — see our process management guide.
Each category (like Process management) is an overview page that routes down to focused sub-feature pages — for example AI process creation or BPMN mapping. The overview helps you find the right capability; the sub-feature page goes deep on it.
No. Simple process mapping and AI process creation let non-technical teams capture how work flows in plain terms, while Gluu keeps valid BPMN 2.0 underneath — so specialists and everyday users work from the same map.
Yes — that’s the point. Gluu is designed so process owners, not just BPM specialists, can build and maintain processes, with work instructions attached to each activity for the people who run them.
Processes run inside a closed-loop workflow with versioning, review and rollback. Because the documented process and the way people work are the same thing, drift is caught and corrected instead of quietly accumulating.
Classic BPM tools like ARIS or Appian are built for IT architects, not the people who actually run the process. Gluu is built for the wider organization. See how it compares to other business process management software.
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