Resources to help you succeed with business processes

Just getting started or already experienced with business processes? This collection of guides and tools will help you.

Business process management (BPM) software intro image


How to select the best business process management software

Most classic tools are too complex for normal companies. Others merely manage tasks. This guide covers 27 requirements to use when finding the right tool for a mid-sized organisation.

Steps for improving your process management


Your 8-step process improvement plan that builds ownership

Success rarely happens by accident. There’s a good process improvement plan behind most successes. This guide can help you to prepare your own organisation’s plan based on eight critical steps to success with business processes.

Gluu Academy – all the way to process success



How to create your process hierarchy

A process hierarchy helps to organise and scope your business process initiative. See how you create one.

Process Owner Role


How a process owner role may help break your internal silos

Work instructions help you to work in a standardized way that saves time and avoids errors. This guide will show you how to write them.

BPM Guides and Resources, Gluu


How to do simple process mapping

Process mapping helps to clarify ‘what to do’ and ‘who does what’. This guide takes you through the steps of creating a simple process map.

Gluu's dictonary


Get on top of the process lingo with our BPM Glossary

Get introduced to more than 40 terms that are used when talking about BPM and process improvement.


How to write work instructions

Work instructions help you to work in a standardized way that saves time and avoids errors. This guide will show you how to write them.


How to identify the hidden processes in your business

This is Gluu’s guide on how to get processes integrated in your business based on seven years of helping companies worldwide getting success with their business processes.


Useful process improvement tools

An overview some of the most used process improvement tools and how they can help.

Solving business problems

Onboarding deal agreed between two businessmen shaking hands.


Getting your employee onboarding process right

Good onboarding lifts new hire performance by 30%. This six-step guide and checklist can help you to succeed.

workers in a factory


How to handle incident reporting

Accidents rarely happen without warning. Everyone has at some point tried a near miss. You sigh in relief and move on. In a company setting the same logic applies, but reporting your incident lets your company learn from it and helps prevent future crashes.

robotic automation


How to set up your RPA process for success

If you control your business processes, then you control your robots. Read our six steps on how to prepare your RPA process – and ensure governance afterwards.

Child Labour. We have the power to stop this, it is our social responsibility to do so.


Why audits are not enough for social responsibility

When it comes to social responsibility and sustainability then questionnaires and contracts may work with lawyers but they rarely do more. This article is about how any company can – and should – go much further than a supplier contract and an occasional audit.