RESOURCES TO HELP YOU SUCCEED WITH BUSINESS PROCESSES
Just getting started or already experienced with business processes? This collection of guides and tools will help you.
TOOLS
How to select the best business process management software
Most classic tools are too complex for normal companies. Others merely manage tasks. This guide covers 27 requirements to use when finding the right tool for a mid-sized organisation.
GUIDE
Your 8-step process improvement plan that builds ownership
Success rarely happens by accident. There’s a good process improvement plan behind most successes. This guide can help you to prepare your own organisation’s plan based on eight critical steps to success with business processes.
Gluu Academy – all the way to process success
GUIDE
How to create your process hierarchy
A process hierarchy helps to organise and scope your business process initiative. See how you create one.
GUIDE
How a process owner role may help break your internal silos
Work instructions help you to work in a standardized way that saves time and avoids errors. This guide will show you how to write them.
GUIDE
How to write work instructions
Work instructions help you to work in a standardized way that saves time and avoids errors. This guide will show you how to write them.
GUIDE
How to identify the hidden processes in your business
This is Gluu’s guide on how to get processes integrated in your business based on seven years of helping companies worldwide getting success with their business processes.
GUIDE
How to do simple process mapping
Process mapping helps to clarify ‘what to do’ and ‘who does what’. This guide takes you through the steps of creating a simple process map.
TERMINOLOGY
Get on top of the process lingo with our BPM Glossary
Get introduced to more than 40 terms that are used when talking about BPM and process improvement.
TOOLS
Useful process improvement tools
An overview some of the most used process improvement tools and how they can help.
Solving business problems
ONBOARDING
Getting your employee onboarding process right
Good onboarding lifts new hire performance by 30%. This six-step guide and checklist can help you to succeed.
INCIDENT REPORTING
How to handle incident reporting
Accidents rarely happen without warning. Everyone has at some point tried a near miss. You sigh in relief and move on. In a company setting the same logic applies, but reporting your incident lets your company learn from it and helps prevent future crashes.
AUTOMATION
How to set up your RPA process for success
If you control your business processes, then you control your robots. Read our six steps on how to prepare your RPA process – and ensure governance afterwards.
AUDITS
Why audits are not enough for social responsibility
When it comes to social responsibility and sustainability then questionnaires and contracts may work with lawyers but they rarely do more. This article is about how any company can – and should – go much further than a supplier contract and an occasional audit.