Great customer experiences are created across silos. This article is about why and how a process owner role can help you to execute.
Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.
Step-by-step guide to using a BPM platform as your onboarding software. Learn how to ensure that all tasks are done right every time.
This article is about ensuring the best possible data-material for further analysis. Ensure that your incident response team quickly can mitigate and prevent similar incidents […]
Incidents happens, and the key is to learn from them and gain knowledge. It helps you identify and prevent incidents from happening again. In this blog article we will give you a picture of how an incident management system can benefit your business
With Gluu each training course can be created as a process and then run as any other case. This means that employees get their training content […]
Let’s quickly test your problem-solving skills. Everybody loves to play with LEGO right? Have a look at the LEGO bridge below. Your task is to make both sides of the bridge […]