A procedure is a structured sequence of steps designed to achieve a consistent outcome within a specific department or function.
Unlike a process — which can span multiple roles and departments — a procedure focuses on how a specific set of tasks is carried out in one area. It gives employees clear guidance so the same result is delivered every time, regardless of who does the work.
For a full guide on how procedures relate to standard operating procedures, work instructions, and process documentation, see Standard Operating Procedures (SOP): Definition & Examples.