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Søren Pommer is the founder and CEO of Gluu. Before starting Gluu in 2011, he led global digital projects at Philips and served as COO of a digital agency, where he experienced the challenge of making process management practical and engaging.
Drawing on this background, Søren built Gluu to help organizations turn process complexity into clear, actionable ways of working. Today, teams in nearly 60 countries use Gluu to coordinate and improve processes end to end. He continues to advocate for more human-centered approaches to process excellence that empower employees rather than constrain them.
Why don't service companies invest in productivity tools - just like manufacturing companies? Peter Drucker estimated ten years ago that the service sector of today is where industry was in 1900. This post is about why and how you can start.
Businesses often slow when they reach 20, 30 or 50 people. Why? This post argues that it happens when operations gradually consumes most of the time to lead. The company never becomes process-driven.
How do you assess if your organizations are progressing towards "process maturity"?
Involve co-workers from the start if you want a culture of continuous improvements to evolve and be effective. Learn how Gluu can be really helpful in this case.
One of the basic qualities of a good leader is the willingness and ability to listen and to act decisively. You have to act before problems grow big or opportunities disappear. This is a lot easier when your process becomes social and collaborative.
There is a way to implement both a strong business process and to ensure a strong sense of ownership in the organisation. This case study will explain how.
Meetings and workshops are the norms for analyzing, identifying and deciding on improvement initiatives. While they have their strengths on a team level they show their limitations when we're trying to improve cross-functional business processes.
When customers start demanding solutions and services rather than mass produced products, then this requires new organizational competencies and processes . See how a Process Community™ can support the implementation of new processes in a manufacturing company.
This post is about how the effect of social media and communities of practice can be used as an effective continuous improvement tool for your organisation. Learn how to support a community of practice for your program.
Many change practitioners on LinkedIn seem to agree that an incremental approach in most cases is a superior strategy to ensure a sustainable transition. This post will explore the case for incremental change.