Articles by

Søren Pommer

Søren Pommer is the founder and CEO of Gluu. Before starting Gluu in 2011, he led global digital projects at Philips and served as COO of a digital agency, where he experienced the challenge of making process management practical and engaging.

Drawing on this background, Søren built Gluu to help organizations turn process complexity into clear, actionable ways of working. Today, teams in nearly 60 countries use Gluu to coordinate and improve processes end to end. He continues to advocate for more human-centered approaches to process excellence that empower employees rather than constrain them.

Process Excellence

8 key ingredients for rapid process discovery

Build and integrate process hierarchies in your business! Give your employees a common language and clarify their critical business processes.

Process Excellence

7 reasons process hierarchies go wrong

Building a process hierarchy is an obvious choice for any business looking to improve their efficiency. Here are 7 mistakes to avoid, which we often see.

SOPs & work instructions

How to create visual work instructions

Did you know that people only remember 10% of what they read? If you add images then it doubles. Video and interaction make it even better. This article will show you how to easily create visual work instructions.

Lean management

4 myths about task checklists

A checklist is a simple, yet powerful tool to help us remember tasks. See how you may benefit from using checklists in many more places than you think.

Quality management (QHSE)

Seven ideas for involving top managers in quality management systems

New ISO 9001:2015 standard comes with changes. Managers should be involved with quality management systems. Here are 7 ideas that work.

12 highlights from the new Gluu

We have heard our users and did make changes. Here is the list of new features will enhance gluu's new user experience. Signup today for more details.

SOPs & work instructions

Creating work instructions? What the experts say

Find out how to create Work Instructions from industry experts. In this article, we cover a range of different methodologies and useful tips.

When change processes lead to learning

Case Study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.

When employees write their own job aids

Case study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.

How Gluu helps Zimbabwean companies with process improvement

Gwen Meyer chooses Gluu to help create process documentation and involve both top management and other employees in process improvement.