Screen record your work instructions – 5 best screen recording software
I work as a ‘Knowledge Producer’ here at Gluu. Among other things, this means creating a lot of learning material for both internal and external use. The […]
19/11/2020
Blog
Five barriers to Lean Management
The only lasting competitive advantage is the ability to learn and innovate. Lean thinking within services has the potential to engage knowledge workers in process improvement on a continuous basis. In this way, the adaptation to new market demands could be gradual and a result of organisational learning.
06/11/2020
How to support behavior change across time and space
Factors for successful behavior change Top management’s active support and promotion of a change initiative are crucial for success. However, top managers can’t transform a […]
06/10/2020
New Gluu User Experience
‘Process usability’ and ‘compliance by design’ have always been the mission with Gluu. With this new user experience we take another lead forward with highlights […]
17/09/2020
What does ‘best practice’ mean?
We all try to find the best ways of doing work on a daily basis. During this, the term ‘best practice’ often comes up. But what does it really mean? This article will introduce you to best practices and how to work with them.
08/09/2020
How to do an online process workshop
What do you do when the deadline is set, but no one can meet physically? As with other meetings, you also move the workshop online. Read this for real consulting experiences from working life during the Corona crisis.
26/05/2020
Process Improvement | Quality Management
How to handle incident management (2/2)
You have an incident report. What now? This second article on incidents sets a path to effective incident management without spending too much time on it.
15/05/2020
How to set up incident reporting (1/2)
Accidents rarely happen without warning. Everyone has at some point tried a near miss. You sigh in relief and move on. In a company setting the same logic applies, but reporting your incident lets your company learn from it and helps prevent future crashes.
01/05/2020
Perspective | Process Improvement
How to set up your RPA process for success
If you control your business processes, then you control your robots. Read our six steps on how to prepare your RPA process – and ensure governance afterwards.
17/04/2020
Lean recruitment – avoid hiring a gourmet chef for flipping burgers
If something is difficult then you hire an expert, right? Not necessarily. You can often do with a lot less if you avoid making two common mistakes. Let’s call it lean recruitment.
03/04/2020