Process Excellence articles

Car driving to find the 8 essential ingredients for process hierarchies

8 key ingredients for rapid process discovery

Build and integrate process hierarchies in your business! Give your employees a common language and clarify their critical business processes.

Architects blueprint how to avoid mistakes with your critical business processes.

Process Excellence | Process mapping

7 reasons process hierarchies go wrong

Building a process hierarchy is an obvious choice for any business looking to improve their efficiency. Here are 7 mistakes to avoid, which we often see.

Lean management | Process orchestration

4 myths about task checklists

A checklist is a simple, yet powerful tool to help us remember tasks. See how you may benefit from using checklists in many more places than you think.

Process mapping

How to create a good swimlane diagram

How to replace your written process description with a swimlane diagram. Here is a simple guide to create a good swimlane diagram and succeed with it.

Perspective | Process Excellence

Are you on a path into a process wilderness? (Part II)

If BPM is failing then what does the path to failure look like? This is the 2. part of a story about a company that did everything right and still ended up failing.

Process Excellence

Are you on a path into a process wilderness?

If BPM is failing then what does the road to failure look like? BPM’s successes are widely promoted. Its failures are hidden. Sometimes we can learn more about a failure than a success. This is a story about a company that did everything right and still ended up failing.