What is a process decision gate?
A process decision gate is a decision point in a process map where the flow splits into two or more possible paths based on defined criteria. It is used to show a choice, rule, or condition that determines the next step.
In process mapping, a decision gate is typically shown as a diamond. The label should be short and clear (for example, “Approved?” or “Possible to resolve?”). Each outgoing line represents a different outcome and should guide users consistently through the correct path.
For a broader overview of methods, symbols, and how activities fit into end-to-end diagrams, read our guide to process mapping.