Perspective | Process management
If BPM is failing then what does the path to failure look like? This is the 2. part of a story about a company that did everything right and still ended up failing.
Perspective | Process management
Large companies have invested Billions of dollars in software, in process excellence teams and in consulting for continuous improvement. After storing thousands of complex process diagrams in databases it is time to stop and think. Did it work?
Why don’t service companies invest in productivity tools – just like manufacturing companies? Peter Drucker estimated ten years ago that the service sector of today is where industry was in 1900. This post is about why and how you can start.
Perspective | Process improvement
Meetings and workshops are the norms for analyzing, identifying and deciding on improvement initiatives. While they have their strengths on a team level they show their limitations when we’re trying to improve cross-functional business processes.
Perspective | Process improvement
This post is about how the effect of social media and communities of practice can be used as an effective continuous improvement tool for your organisation. Learn how to support a community of practice for your program.
Last week we attended the Rebuild21 conference here in Copenhagen. The theme was “rebuilding business for the 21st century”. This appealed a lot to us since there surely is a need for rebuilding. Here are our biggest takeaways.