7 selected process improvement videos
What is process improvement? Why should I use it? How can I implement them it my business? Find answers in our video playlist.
Lean management | Process orchestration
4 myths about task checklists
A checklist is a simple, yet powerful tool to help us remember tasks. See how you may benefit from using checklists in many more places than you think.
Seven ideas for involving top managers in quality management systems
New ISO 9001:2015 standard comes with changes. Managers should be involved with quality management systems. Here are 7 ideas that work.
Case studies | Quality management (QHSE)
How Gluu helps Zimbabwean companies with process improvement
Gwen Meyer chooses Gluu to help create process documentation and involve both top management and other employees in process improvement.
Case studies | Quality management (QHSE)
Process Documentation in a Medical Device Company
Case study about how a medical device developer works with their management system and process documentation in terms of controlling processes.
Four problems that make management systems static
Four reasons why management systems are often not updated. Use Gluu’s process management software to avoid these problems.
ISO 9001:2015 – Top management’s view
Read about the Top management’s view of the upcoming ISO 9001:2015.The article is based on more than 119 interviews with senior managers.
Case studies | Quality management (QHSE)
An education provider’s QMS
Interview about how Quality Management, ISO9001 and a QMS works in practice at a Danish education provider. Find out more about business process.
Useful ISO 9001:2015 Resources and Links
This article list useful ISO 9001:2015 resources, references and summaries of different experts’ views and interpretations of the ISO9001:2015.
The Complaint Handling Process online
Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our former Danish cases.