Gluu

COURSES

Gluu Academy

Welcome! Here you’ll find online courses, to help process managers, owners and business users develop practical process skills. These courses include in-depth video lessons to will give you a short cut on the road to success with business processes and common ways of working.

Lessons coming

Designing process architectures

Shape a process architecture that connects strategy to day-to-day work. We’ll clarify the main process levels and how they relate, show how to categorize processes into core, support, and management, and review widely used frameworks with their pros and cons—so you can choose what fits your context.

Lessons coming

Establishing process governance

Establishing clear process governance turns good intentions into continuous improvement. This course gives you the essentials to design roles and decision rights that stick—how governance fuels improvement, what a Process Owner is accountable for, and how to define and apply process roles in practice.

Lessons coming

Mapping processes consistently

Consistent mapping turns scattered diagrams into a common language. This course helps you establish a standard at every level—choose a clear notation (shapes, colors, labels), define how work instructions sit inside processes, and use reusable components to keep instructions consistent and easy to maintain.

Lessons coming

Designing a process blue print

Design a process blueprint your team can actually use. In this course you’ll see how best practices are documented in Gluu, create a clear process map with steps, roles, and linked work instructions, and develop those instructions as part of the process itself.