Establishing process governance
Establishing clear process governance turns good intentions into continuous improvement. This course gives you the essentials to design roles and decision rights that stick—how governance fuels improvement, what a Process Owner is accountable for, and how to define and apply process roles in practice. You’ll also assign ownership, complete RACI matrices for selected processes, and see how Gluu’s user certification helps keep standards alive.
Ready to do a quick brush up on governance?
List of lessons
Delve more into the lessons. Through practical lessons covering process definition, types, and value creation, you’ll gain the essential knowledge to speak the same language as your core team and understand what makes processes truly effective. Whether you’re new to process management or looking to align your team’s understanding, this course provides the solid foundation you need to drive meaningful organizational change. Leave the following shortcode as it is, it will add lessons automatically
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Your instructors

Søren Pommer,
Founder, Gluu.
M.Sc. Econ and Business Admin
25 years’ experience from hundreds of BPM projects in medium-sized and large organizations.