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Process Excellence

A democratic process management tool

One of the basic qualities of a good leader is the willingness and ability to listen and to act decisively. You have to act before problems grow big or opportunities disappear. This is a lot easier when your process becomes social and collaborative.

Process improvement

Continuous improvement gone viral

There are countless books, articles and papers on change and transformation management. Common for most of them is that their underlying premise is one of top-down management control. I have now come across an entirely different approach…