Case Studies | Process Improvement
A brand new, global report investigates KPIs in companies. Across the board, companies with refined processes outperformed their counterparts.
Every company has know-how. But very few make is accessible for everyone in a systematic way. We have talked with Rasmus Malmstrøm, COO at the Gluu parthner Bülow Management, to understand how they help their clients to do this.
This is a case on ISO 9001:2015 in a medium-sized building supplier. We interview the quality manager to find out how it runs in practice.
Case Study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.
Case Studies | Work Instructions
Case study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.
Case Studies | Process Improvement
Gwen Meyer chooses Gluu to help create process documentation and involve both top management and other employees in process improvement.
Case Studies | Quality Management
Case study about how a medical device developer works with their management system and process documentation in terms of controlling processes.
Case Studies | Quality Management
Interview about how Quality Management, ISO9001 and a QMS works in practice at a Danish education provider. Find out more about business process.
Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our former Danish cases.
In this article, we take the customer’s perspective on online returns and complaint handling procedures from three companies in one industry.