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Business Process Management Glossary

What is a Standard Operating Procedure?

A Standard Operating Procedure (SOP) is a detailed, written set of instructions that outlines the steps and activities involved in a specific process or task. The primary purpose of SOPs is to ensure consistency, quality, and efficiency in the execution of routine operations within an organization.


This vocabulary page provides a basic understanding of Standard Operating Procedures and offers links to resources for further exploration and learning.

Key Elements of an SOP:

Importance of SOPs:

Standard Operating Procedures are foundational documents that contribute to the smooth and consistent execution of tasks within an organization. By providing clear guidelines, SOPs enhance efficiency, quality, and compliance with established standards.

Further Resources of SOP:


Explore more about different process improvement terms in our BPM Glossary.