Process Improvement Archives

How to get better data in your employee incident report

This article is about ensuring the best possible data-material for further analysis. Ensure that your incident response team quickly can mitigate and prevent similar incidents […]

Tor Christensen

30/09/2022

Lean | Process Improvement

Makigami – the method for making the unknown known for process improvement

Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.

Josh Gale

26/09/2022

why do we keep fixing problems by adding new features

Perspective | Process Improvement

Why do we keep solving problems by adding new components?

Let’s quickly test your problem-solving skills. Everybody loves to play with LEGO right? Have a look at the LEGO bridge below. Your task is to make both sides of the bridge […]

Katarina Tökölyova

11/06/2021

Process Improvement

How to support behavior change across time and space

Factors for successful behavior change Top management’s active support and promotion of a change initiative are crucial for success. However, top managers can’t transform a […]

Søren Pommer

06/10/2020

Process Improvement

How to do an online process workshop

What do you do when the deadline is set, but no one can meet physically? As with other meetings, you also move the workshop online. Read this for real consulting experiences from working life during the Corona crisis.

Søren Pommer

26/05/2020

Process Improvement | Quality Management

How to handle incident management (2/2)

You have an incident report. What now? This second article on incidents sets a path to effective incident management without spending too much time on it.

Tor Christensen

15/05/2020

Perspective | Process Improvement

How to set up your RPA process for success

If you control your business processes, then you control your robots. Read our six steps on how to prepare your RPA process – and ensure governance afterwards.

Søren Pommer

17/04/2020