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Gluu webinars & news | SOPs & work instructions

Avoid investing in process documentation that no one uses

Lots of companies invest in process documentation that is not really used actively. So what are the strategies for making business processes useful to employees so they deliver value beyond mere compliance?

Gluu webinars & news | Perspective | Process Excellence

Is your company ready for BPM software?

Discover the key steps to build support for BPM software and avoid common pitfalls that can derail your process goals.

Employee onboarding

6 easy steps to replace your Excel sheet with onboarding software

Step-by-step guide to using a BPM platform as your onboarding software. Learn how to ensure that all tasks are done right every time.

Employee onboarding | Process orchestration

Employee Onboarding Checklist download

This 55 step Employee Onboarding Checklist will prepare you to give the best introduction to your new hires. Thus, improving their retention, satisfaction and productivity.

How to get better data in your employee incident report

Quality management (QHSE)

Improving Employee Incident Reports for Better Data

Incidents come in various forms, from unexpected events to near accidents. When these situations arise, it’s key to address them properly using the best possible […]

Process Excellence | Process governance

How a process owner role can strengthen your customer experience

Great customer experiences are created across silos. This article is about why and how a process owner role can help you to execute.

Lean management | Process improvement

Makigami – the method for making the unknown known for process improvement

Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.

Quality management (QHSE)

Why Every Company Needs an Incident Management System

This article is written for operations leaders to get a brief intro to incident management and how it can help a company.

Simplified Guide to Incident Root Cause Analysis

Process improvement | Quality management (QHSE)

Incident Root Cause Analysis – A simple guide

In this guide, we explore how to effectively conduct incident root cause analysis to prevent future issues.

How to run your employee compliance training & development without LMS

Employee onboarding

How to run online training with Gluu (and avoid an LMS)

Making sure that every employee gets the right compliance training – and then reporting it to auditors and customers can be quite overwhelming. Often you need to buy […]