When change processes lead to learning
Case Study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.
Case studies | SOPs & work instructions
When employees write their own job aids
Case study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.
Case studies | Quality management (QHSE)
How Gluu helps Zimbabwean companies with process improvement
Gwen Meyer chooses Gluu to help create process documentation and involve both top management and other employees in process improvement.
How to create a good swimlane diagram
How to replace your written process description with a swimlane diagram. Here is a simple guide to create a good swimlane diagram and succeed with it.
Case studies | Quality management (QHSE)
Process Documentation in a Medical Device Company
Case study about how a medical device developer works with their management system and process documentation in terms of controlling processes.
Four problems that make management systems static
Four reasons why management systems are often not updated. Use Gluu’s process management software to avoid these problems.
ISO 9001:2015 – Top management’s view
Read about the Top management’s view of the upcoming ISO 9001:2015.The article is based on more than 119 interviews with senior managers.
Case studies | Quality management (QHSE)
An education provider’s QMS
Interview about how Quality Management, ISO9001 and a QMS works in practice at a Danish education provider. Find out more about business process.
Useful ISO 9001:2015 Resources and Links
This article list useful ISO 9001:2015 resources, references and summaries of different experts’ views and interpretations of the ISO9001:2015.
The Complaint Handling Process online
Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our former Danish cases.
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