When change processes lead to learning

9 years ago

Case Study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.

When employees write their own job aids

9 years ago

Case study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.

How Gluu helps Zimbabwean companies with process improvement

10 years ago

Gwen Meyer chooses Gluu to help create process documentation and involve both top management and other employees in process improvement.

How to create a good swimlane diagram

10 years ago

How to replace your written process description with a swimlane diagram. Here is a simple guide to create a good…

Process Documentation in a Medical Device Company

10 years ago

Case study about how a medical device developer works with their management system and process documentation in terms of controlling…

Four problems that make management systems static

10 years ago

Four reasons why management systems are often not updated. Use Gluu's process management software to avoid these problems.

ISO 9001:2015 – Top management’s view

10 years ago

Read about the Top management's view of the upcoming ISO 9001:2015.The article is based on more than 119 interviews with…

An education provider’s QMS

10 years ago

Interview about how Quality Management, ISO9001 and a QMS works in practice at a Danish education provider. Find out more…

Useful ISO 9001:2015 Resources and Links

10 years ago

This article list useful ISO 9001:2015 resources, references and summaries of different experts’ views and interpretations of the ISO9001:2015.

The Complaint Handling Process online

10 years ago

Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our…