Employee onboarding | Lean management | Perspective
Knowledge workers spend 61% of their time on email, information search, and internal collaboration.
Gluu webinars | SOPs & work instructions
Lots of companies invest in process documentation that is not really used actively. So what are the strategies for making business processes useful to employees so they deliver value beyond mere compliance?
Lean management | Process improvement
Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.
Lean management | SOPs & work instructions
We don’t see it coming. What starts as a simple idea quickly becomes part of a torrent of complexity. Before we know it all the good ideas lead to a form of paralysis. In this post I will argue that trick is to use ‘Standard work.’
Work instructions deserve respect, they can cause huge issues. Or if implemented correctly boost your businesses performance. Learn how here.
Lean management | Task management
It’s clear that checklists can reduce complexity and help us to avoid stupid mistakes. This is about how to select the right checklist software for the job.
Humans are by nature visual learners. In fact, 90% of the information transmitted to our brain is visual. Thus, when assigning new tasks and activities, video instructions have become popular. With this article, I will review the 5 best recording tools that I’ve come across.
The only lasting competitive advantage is the ability to learn and innovate. Lean thinking within services has the potential to engage knowledge workers in process improvement on a continuous basis. In this way, the adaptation to new market demands could be gradual and a result of organisational learning.
If something is difficult then you hire an expert, right? Not necessarily. You can often do with a lot less if you avoid making two common mistakes. Let’s call it lean recruitment.
Employee onboarding | Lean management | Task management
Effective work delegation is a much-overlooked leadership skill. If you can’t delegate work then you can’t scale your time. Instead, you gradually become tied up in operations with no time to develop the business. Read about more effective delegation of work.
