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ISO 9001:2015

Case Studies

Case study: ISO 9001:2015 in small businesses

This is a case on quality management that meets ISO 9001 requirements. It’s the first in a series of cases that are based on conversations with European companies. With this series we want to show the many ways companies work with management systems and processes.

process communities

Case Studies

Lean Management in Sales at Multinational

When customers start demanding solutions and services rather than mass produced products, then this requires new organizational competencies and processes . See how a Process Community™ can support the implementation of new processes in a manufacturing company.