Step-by-step guide to using a BPM platform as your onboarding software. Learn how to ensure that all tasks are done right every time.
Employee onboarding | Process execution
This 55 step Employee Onboarding Checklist will prepare you to give the best introduction to your new hires. Thus, improving their retention, satisfaction and productivity.
Incidents come in various forms, from unexpected events to near accidents. When these situations arise, it’s key to address them properly using the best possible […]
Process governance | Process management
Great customer experiences are created across silos. This article is about why and how a process owner role can help you to execute.
Lean management | Process improvement
Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.
Incidents happen and the key is to learn from them. Once reported you can identify, analyse and prevent the same incidents from happening again. This article is written for operations leaders to get a brief intro to incident management and how it can help a company.
Process improvement | Quality management (QHSE)
Incident root cause analysis is crucial for understanding why unexpected events or incidents occur. In this guide, weexplore how to effectively conduct incident root cause analysis to prevent future issues.
Making sure that every employee gets the right compliance training – and then reporting it to auditors and customers can be quite overwhelming. Often you need to buy […]
Lean management | SOPs & work instructions
We don’t see it coming. What starts as a simple idea quickly becomes part of a torrent of complexity. Before we know it all the good ideas lead to a form of paralysis. In this post I will argue that trick is to use ‘Standard work.’
Studies show that people are more likely to fix a problem by adding new features to it rather than removing existing ones, even when removing something is more efficient. So, is it true that often “less is more”?