What is Business Process Optimisation?

Business process optimisation (BPO) is the practice of improving existing processes step by step to make work more efficient, effective, and consistent. It focuses on continuous, incremental changes that reduce waste, improve quality, and help teams achieve better results over time.

Because processes are repeated activities, even small improvements can create meaningful long-term gains. BPO helps organizations streamline workflows, remove unnecessary steps, and align execution with business goals.

For methods, examples, and practical next steps, read our full guide to process improvement.