Processes, procedures, activities and work instructions are often mixed up. Where processes span more roles (and often functions) then procedures are series of steps performed within a department.
A procedure is an instruction for a comprehensive series of steps taken to deliver a standardized outcome. The goal is that every employee can deliver this outcome to the same quality. E.g. a procedure for machine maintenance serves as an instruction to carry out the maintenance in the right order and with the right actions taken. A bit like the instruction to install a new television.
What is Benchmarking? Benchmarking is a strategic management tool employed in Business Process Management (BPM)…
What is SCRUM? Introduction SCRUM is an agile framework for project management, emphasizing iterative progress,…
What is KANBAN? Introduction: Kanban is a visual project management method originating from the Toyota…
What is DMADV? DMADV (Define, Measure, Analyze, Design, Verify) Discover the structured Six Sigma methodology…
What is Agile? Agile Methodology is an iterative and collaborative approach to project management and…
What is the PDCA Cycle? Dr. W. Edwards Deming, often regarded as the father of…