Great customer experiences are created across silos. This article is about why and how a process owner role can help…
Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce…
Incident root cause analysis is crucial for understanding why unexpected events or incidents occur. In this guide, weexplore how to…
There will always be a discussion about the value of a new software introduction to a company. Perceived value, expected…
It's clear that checklists can reduce complexity and help us to avoid stupid mistakes. This is about how to select…
Do you have a clear and controllable process for managing positive COVID-19 cases in your workplace? If not, then this…
This article summarizes how Gluu’s process platform can enable behavior change in complex organizations. It can serve as a tool to 1) amplify the…
We all try to find the best ways of doing work on a daily basis. During this, the term 'best…
What do you do when the deadline is set, but no one can meet physically? As with other meetings, you…
If you control your business processes, then you control your robots. Read our six steps on how to prepare your…