Step-by-step guide to using a BPM platform as your onboarding software. Learn how to ensure that all tasks are done…
This 55 step Employee Onboarding Checklist will prepare you to give the best introduction to your new hires. Thus, improving…
Incidents come in various forms, from unexpected events to near accidents. When these situations arise, it's key to address them…
Great customer experiences are created across silos. This article is about why and how a process owner role can help…
Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce…
Incidents happen and the key is to learn from them. Once reported you can identify, analyse and prevent the same…
Incident root cause analysis is crucial for understanding why unexpected events or incidents occur. In this guide, weexplore how to…
Making sure that every employee gets the right compliance training - and then reporting it to auditors and customers can…
We don't see it coming. What starts as a simple idea quickly becomes part of a torrent of complexity. Before…
Studies show that people are more likely to fix a problem by adding new features to it rather than removing…