Policy Deployment

Policy deployment is part of the ‘LEAN toolbox‘ and a management strategy that involves aligning an organization’s goals and objectives with the actions and behaviors of its employees. It is a process that involves clearly communicating the company’s vision and strategy to all employees, and ensuring that everyone understands their role in achieving those goals. This can help to improve coordination and collaboration within the organization, and can also help to ensure that everyone is working towards the same objectives.

Key Elements:

Establishing Strategic Objectives

The process begins with the identification and clarification of long-term strategic objectives. These objectives are typically derived from the organization’s vision, mission, and competitive environment.

Cascading Objectives

Once strategic objectives are defined, they are cascaded down through the organizational hierarchy. Each level of the organization is involved in setting objectives that contribute to the achievement of higher-level strategic goals.

Cross-Functional Collaboration

Policy Deployment emphasizes collaboration across different functions and departments. This horizontal and vertical communication ensures that everyone is aligned in their efforts towards the strategic goals.

Policy Deployment Process Steps:

Hoshin Planning Process

The process typically involves a series of steps:

1. Developing the Strategic Plan: Defining the organization’s long-term goals.
2. Communicating Objectives: Sharing strategic objectives throughout the organization.
3. Setting Targets: Establishing specific targets and key performance indicators (KPIs) at each level.
4. Implementing Actions: Executing initiatives and projects to achieve the set targets.
5. Monitoring and Review: Regularly reviewing progress and making adjustments as needed.

Catchball

Catchball is a key practice in this strategy. It involves a back-and-forth communication process where objectives and ideas are discussed collaboratively between different levels of the organization, ensuring a shared understanding and commitment.

Further Resources of Policy Deployment:

• Hoshin Kanri – Hoshin Kanri: Policy Deployment Method

Related Links:

• The Complaint Handling Process online
• Privacy Policy
• Benchmarking

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