Custom fields, RACI and powerful AI

In this webinar, we introduced the main new features and improvements released in Gluu during Q2 2024.

Watch the webinar to get a quick overview of how you can now…
– create and use ‘custom fields’ to capture special data.
– show systems visually connected with activities.
– see editable RACI overviews for Role clarity.
– use our more powerful AI to create content with ease.
– pick processes directly from the APQC framework.

Discover the latest Gluu features and improvements! In our recent webinar, we showcased tools like custom fields, visual system connections, editable RACI overviews, and more. Plus, explore how our enhanced AI simplifies content creation. Watch the replay now to learn more and see your questions answered live!

Key Points and Takeaways from the Webinar:

1. Introduction of New Features:

• Custom Fields: New custom fields allow users to capture specific data related to processes, activities, or users, providing flexibility beyond standard predefined options.
• Visual System Connections: Enhancements now display systems visually connected to activities, making it easier to see how IT systems are integrated into processes without cluttering work instructions.
• Editable RACI Overviews: The upgraded RACI matrix allows automatic and customizable assignments of responsibilities within processes, enhancing clarity of roles and responsibilities.
• Enhanced AI Assistant: The AI assistant has been upgraded to help create processes, suggest roles, and generate work instructions based on company data, speeding up process development and providing a helpful starting point.

2. Use Cases for Custom Fields:

• Used by customers to map IT systems without overwhelming users with irrelevant information.
• Utilized for tracking critical processes related to key performance indicators (KPIs) and competencies in HR settings.

3. Improved Component Visuals:

• The updated system now allows filtering based on custom fields, making it easier to view processes associated with specific systems or data.

4. RACI Matrix:

• Automatically generates responsibility matrices based on existing data, reducing manual input and allowing further customization to refine process accountability.

5. AI Assistant Capabilities:

• Suggests roles, activities, and work instructions based on existing company data, industry standards, and specific process goals.
• Aims to assist users, particularly those less experienced with process creation, by providing a quick starting framework that can be adjusted as needed.

6. Integration of APQC Framework:

• Full import of the APQC (American Productivity & Quality Center) cross-industry framework, providing users with a comprehensive library of validated processes.
• Helps new users establish a process hierarchy and allows existing users to compare and refine their current processes against industry standards.

The latest Gluu updates focus on enhancing customization, improving visual clarity, and leveraging AI to simplify process creation and management.

The new features aim to make Gluu more adaptable to individual organizational needs, facilitating easier data management, clearer responsibilities, and efficient process development.

Users can access recorded sessions to revisit specific features, and Gluu’s team is available to provide further guidance on implementing these tools effectively within their organizations.