Mobile app basics

Goal: Use the Gluu mobile app to access work instructions, complete tasks and forms, and share comments from anywhere.

The work instructions, cases, tasks, forms and comments you add in Gluu are available in our Android and iOS apps. Users log in with the same username and password as the web browser and see activities and tasks linked to their roles.

Intended use #

Gluu’s native mobile apps for Android and Apple are built as a simple way to access work instructions, complete tasks and registrations, and capture issues and ideas on the road, factory floor or building site. The app is designed for business users that work inside processes to complete tasks on time and in the right way. Users that want to work with processes have to visit the web application.

1. Download and access the app #

1. Download the iOS or Android app.
2. Open the app.
3. Log in with the same username and password you use in the web browser.

2. View and complete tasks and forms #

1. Sign in to see taks connected to your role(s).
2. Tap a task to pick, complete and/or upload files and photos.

3. Read work instructions and watch any uploaded videos #

1. Tap Instructions to open your work instruction list.
2. Tap four squares icon in top right corner to sort by process.
3. Tap specific instruction to open.
4. Follow steps and watch videos if available.

4. Ask questions and comment #

All activities and tasks have the option to add Comments.

1. Click an instruction or task
2. Scroll to the bottom.
3. Read the latest comments.
4. Reply to a comment or add a new comment.

Comments can be shown to everyone with the role or to the process editor team, depending on process notification settings: Managing change and comment notifications by process.

5. Fill in forms and add photos #

1. Open a task that includes a form.
2. Fill in the form fields.
3. Tap the 3 dots i top right corner to see your task options and add photos/files.
4. Review your entries and attachments.
5. Tap Complete to submit (stored in a non-deletable format).
6. If need be, you can re-open the task using the “restart” option in the 3 dots menu.

TIP! Remember to save your work as a draft if you are not completing the form all at once (3 dots menu).

TIP! Click an image to delete it if it’s irrelevant.

5. Work with cases #

1. Open Cases.
2. Review running cases relevant to your role.
3. Complete case tasks assigned to you.
4. Tap the + button (bottom right) to start a new case.
5. Select a case template.
6. Name the case and start it.