Goal: The Gluu MCP integration lets you connect AI chat tools such as Claude or ChatGPT, directly to Gluu using the Model Context Protocol (MCP). Once connected, you can query processes, activities, and roles from your AI chat interface.
What is MCP? #
MCP (Model Context Protocol) is an open standard that lets AI chat tools connect to external tools and data sources. The Gluu MCP integration (beta) exposes your Gluu account data — processes, activities, roles, and more, directly to your AI chat tool.
Beta disclaimer: MCP integration is currently in beta. Commercial terms are not yet finalised – this feature may be introduced as a paid add-on in the future. Pricing has not been determined. We will communicate any changes before they take effect.
Beta functionality is available for select customers. Contact support@gluu.biz if you would like to have access.
Prerequisites #
- A Gluu login (username and password, or Microsoft SSO)
- A Claude account (claude.ai) or ChatGPT account
Connect in Claude (claude.ai) #
- Click Customize in the Claude interface.
- Click Connectors.
- Click the + icon
- Click on … Add custom connector.
- Enter Gluu as the name.
- Enter the URL: https://api.gluu.biz/mcp
- Ignore Advanced settings.
- Click Add.
- When prompted to log in, follow the steps in the Logging in to the Gluu MCP server section below.
Connect in ChatGPT #
Note: Developer mode is required to create and configure custom MCP apps in ChatGPT.
- Go to Settings > Apps > Advanced settings and turn on Developer mode.
- Click the Create app button at the top of the page.
- Enter Gluu as the name.
- Enter the MCP server URL: https://api.gluu.biz/mcp
- Check the I understand and want to continue checkbox.
- Click Create. After a short moment, the app will be available.
- When prompted to log in, follow the steps in the Logging in to the Gluu MCP server section below.
- Once authenticated, Gluu will appear in your enabled apps list. Return to your ChatGPT chat window to start using it.
Logging in to the Gluu MCP server #
This authentication flow applies to both Claude and ChatGPT. When prompted to log in, you will be taken through the following steps:
- A Choose account screen will appear. Select your Gluu account and click Continue to complete authentication.
Note: Use your Microsoft account if your organisation uses Microsoft SSO, or your Gluu username and password if you log in directly.
What you can do #
Once the Gluu MCP integration is set up, you can ask your AI chat tool questions about your Gluu data, for example:
- “Summarize our process hierarchy in Gluu”
- “What is my role as defined in Gluu?”
- “Which processes do I own?“
Limitations (beta) #
- Read-only access. Write operations are not supported.
- Form data submission via MCP is not supported. Forms must be completed by users directly in Gluu.
- MCP support in AI chat tools is actively evolving; steps may vary by platform version.
- Beta functionality is available for select customers. Contact support@gluu.biz if you would like to have access.
