Designing process architectures

In this course you’ll get the background and inspiration to shape a process architecture that connects strategy to day-to-day work. We’ll clarify the main process levels and how they relate, show how to categorize processes into core, support, and management, and review widely used frameworks with their pros and cons—so you can choose what fits your context.

Ready to explore the building blocks of a process architecture?

List of lessons

In concise lessons on process architecture—levels, relationships, categories, and frameworks—you’ll build shared understanding with your team and see how architecture supports strategy, equipping you to guide thoughtful, context-fit improvements.

• Process architecture fundamentals
  In this Gluu Academy lesson, you’ll learn how to design a process architecture that connects strategy to execution — turning big goals into everyday actions. Through the example “Supplier Selection”, we’ll show how architecture links value chains, ownership, systems, and improvement loops into one connected framework.
• Process architecture frameworks
  Learn how to use the most common process architecture frameworks—APQC, SOS, SCOR, Value Chain and ITIL—to design a coherent process landscape, understand their pros and cons, and know when to combine them.