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Microsoft AD permission basics

< 1 min read

Goal: Understand the Microsoft permissions Gluu requests and how they enable sign-in and SharePoint/OneDrive features.

“Maintain access to data you have given it access to”
Lets Gluu complete actions on your behalf when you’re not actively signed in (e.g., background syncs).

“Sign you in and read your profile”
We create your Gluu user with the correct email, first name and last name.

“Read all files that you have access to”
Embed documents from OneDrive and SharePoint directly in work instructions.

“Edit or delete site collection”
Allows Gluu to save case files to the correct SharePoint folder structure for your cases.

Your Microsoft 365 administrator can grant consent on behalf of all users so individuals don’t see the prompt.

Updated on Sep 25, 2025