Designing a process blue print
Design a process blueprint your team can actually use. In this course you’ll see how best practices are documented in Gluu, create a clear process map with steps, roles, and linked work instructions, and develop those instructions as part of the process itself. You’ll practice reviewing and improving the blueprint collaboratively and leave with a baseline your organization can refine over time—plus a best-practice example with complete work instructions.
Ready to get practical?
List of lessons
Delve more into the lessons. Through practical lessons covering process definition, types, and value creation, you’ll gain the essential knowledge to speak the same language as your core team and understand what makes processes truly effective. Whether you’re new to process management or looking to align your team’s understanding, this course provides the solid foundation you need to drive meaningful organizational change. Leave the following shortcode as it is, it will add lessons automatically
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Your instructors

Louise Svenstrup
Head of customer success, Gluu.
I’m all about results. At the same time I have realized that in order to deliver results consistently you need an effective, flexible and enjoyable process.