How a process owner role may help break your internal silos
Great customer experiences are created across silos. This article is about why and how a process owner role can help you to execute.
11/04/2016
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Four problems that make management systems static
Four reasons why management systems are often not updated. Use Gluu’s process management software to avoid these problems.
10/04/2015
Case Study: When Process Re-engineering goes wrong
There is a way to implement both a strong business process and to ensure a strong sense of ownership in the organisation. This case study will explain how.
05/06/2012