Employee Onboarding Checklist
This 55 step Employee Onboarding Checklist will prepare you to give the best introduction to your new hires. Thus, improving their retention, satisfaction and productivity.
11/01/2021
Currently browsing tag: Knowledge transfer
Five barriers to Lean Management
The only lasting competitive advantage is the ability to learn and innovate. Lean thinking within services has the potential to engage knowledge workers in process improvement on a continuous basis. In this way, the adaptation to new market demands could be gradual and a result of organisational learning.
06/11/2020
Lean recruitment – avoid hiring a gourmet chef for flipping burgers
If something is difficult then you hire an expert, right? Not necessarily. You can often do with a lot less if you avoid making two common mistakes. Let’s call it lean recruitment.
03/04/2020
How to delegate work effectively
Effective work delegation is a much-overlooked leadership skill. If you can’t delegate work then you can’t scale your time. Instead, you gradually become tied up in operations with no time to develop the business. Read about more effective delegation of work.
03/04/2020
How to create visual work instructions
Did you know that people only remember 10% of what they read? If you add images then it doubles. Video and interaction make it even better. This article will show you how to easily create visual work instructions.
16/01/2017
Creating work instructions? What the experts say
Find out how to create Work Instructions from industry experts. In this article, we cover a range of different methodologies and useful tips.
27/10/2015
Case Studies | Work Instructions
When employees write their own job aids
Case study about how Medicom Innovation Partner handles deviations and change processes in practice while focusing on involvement and learning.
21/10/2015
Quality management tools
Most people understand integrity is crucial to forming lasting relationships with others. However, in business, this is a rare topic. This post will argue that a company’s integrity depends on its ability to keep its quality system (e.g. ISO 9001: 2008) up-to-date.
22/04/2014
How to avoid daily routines taking over
Businesses often slow when they reach 20, 30 or 50 people. Why? This post argues that it happens when operations gradually consumes most of the time to lead. The company never becomes process-driven.
19/03/2013
A democratic process management tool
One of the basic qualities of a good leader is the willingness and ability to listen and to act decisively. You have to act before problems grow big or opportunities disappear. This is a lot easier when your process becomes social and collaborative.
06/07/2012