The Complaint Handling Process online
Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our former Danish cases.
Kristine Sandahl
16/02/2015
16/02/2015
Article about the online complaint handling process and policy in UK, U.S. and Canada and how they differ from our former Danish cases.
In this article, we take the customer’s perspective on online returns and complaint handling procedures from three companies in one industry.
Article on how SAPA Group’s 8D complaint handling processes balance cost and customer loyalty. Gluu has applications to do this simply.
This five tips about complaint handling will establish loyalty. It’s really important to handle complaints the right way and for that need the right tool.