Process maps show activities, role decisions and goals
Effective elimination of organizational silos. Ensure that the result as a whole supports the goals of the business and not just the sub-goals of each department.
Case-driven tasks
Best practice processes form the basis for case management in Gluu. This ensures that the cases are coordinated correctly and carried out on the basis of the latest new knowledge.
Version control
Both processes and work instructions are version-controlled, so the process owner can ensure that there is control over which version everyone has access to the latest knowledge regardless of which platform they use.
Perform and document the work on site
Regardless of whether the employees are separated geographically or in terms of time, they can see each other’s comments, tasks performed and changed documents in the cases.
Joint decisions on the same basis
When everyone speaks with the same understanding and on the basis of the same data, it is easy to reach data-driven decisions. Our case management has full transparency and ensures smooth and efficient decisions.